Customer Complaints

Wall to Wall Carpets Dubai

At Wall To Wall Carpet Dubai, our goal is to make every customer happy. We work hard to provide the best wall to wall carpets in Dubai, along with smooth installation and service. But if something ever goes wrong, we want you to know—we’re here to listen and fix it quickly.

Our Promise to You

  • ✅ We take every complaint seriously.

  • ✅ We aim to resolve issues quickly and fairly.

  • ✅ We believe in honest communication and customer care.


Common Issues We Handle

  • Product defects or damages.

  • Installation concerns.

  • Delivery delays.

  • Incorrect orders or missing items.

No matter the issue, we promise to give it our full attention until you are satisfied.


How to Make a Complaint

Making a complaint is simple and hassle-free:

  1. Contact us by phone or email.

  2. Share your order details and explain the problem.

  3. Our team will review and respond within 24–48 hours.

  4. We provide a solution—whether it’s a repair, replacement, or another fair fix.


Why Customers Trust Us

We are not just selling carpets—we are building long-term relationships. That’s why so many families and businesses across Dubai rely on us for their wall to wall carpets. Even when problems happen, our team stands by our promise to make it right.


Contact Us for Complaints

Have questions about your privacy? Reach out to us anytime:

📞 Phone: +971 50 716 8667

📧 Email: info@walltowallcarpetdubai.com


📍Location: Al Quoz Industrial Area 3 – Dubai